We have established a fan club as proof of being a fan of OSAKA BLUTEON.
You can receive benefits such as advance ticket sales, discounted prices, and various other perks.
We offer five membership courses: "Gold Member," "Silver Member," and "Regular Member" for the general public, "Junior Member" for those of junior high school age or younger, and "Family Member" for families with children of junior high school age or younger. We are also accepting applications at any time for Hometown members (residents of Hirakata, Moriguchi, Kadoma, Neyagawa, and Katano cities) and free members (no benefits).

Please check here for details.

There are no plans to sell them for the 2026-27 season.

Membership benefits cannot be used or received by anyone other than the registered member.
Lending your membership card is also prohibited.

• For member-exclusive advance tickets, you may also purchase tickets for your family and friends.

Once an application has been submitted, it cannot be canceled or changed. We also do not provide refunds.
You can complete the withdrawal process from "Withdrawal" at the bottom of the fan club site menu screen.

For those who have renewed their application or completed their enrollment by Sunday, September 20, 2026, we plan to ship items sequentially from late September to early October. For those who apply after that, we plan to deliver them within about two weeks of enrollment.

The application method for fan club exclusive events varies for each event.
Please check the information for each match and event for details.

We are very sorry, but we do not resend items.

Please purchase tickets via the purchase buttons on the OSAKA BLUTEON "Ticket Information Page"
. When purchasing, paid or free fan club member information is required for fan club members.
Additionally, separate registration for "Ticket V" is also required.
If you are not a OSAKA BLUTEON member, please purchase tickets via the general sale "Ticket V".

Due to the limited number of seats, Premier Seats and Exciting Seats are limited to 2 tickets per person.
For all other seats, you may purchase up to 4 tickets per transaction. Purchases for the purpose of resale are strictly prohibited.
Furthermore, please refrain from purchasing tickets for individuals whose contact information is unknown.

Preschool children do not require a ticket. However, they must sit on the lap of their accompanying adult to watch the game.
If a seat is required for a preschool child, please purchase a ticket for that seat.
(If using a 3rd-floor reserved seat, please purchase a "3rd-floor reserved seat elementary/junior high school student" ticket.)

Tickets can be purchased at the venue's same-day ticket counter starting 3 hours before the match begins.
You can also purchase them via the SV.LEAGUE official ticket site "Ticket V"
. However, if tickets are sold out during the advance sale, same-day tickets will not be available.

Please purchase via the paid fan club purchase button on the OSAKA BLUTEON official website's "Ticket Information Page"
. When purchasing, your paid fan club member information is required.
Additionally, separate registration for "Ticket V" is also required.

For details, please check the "Ticket V" user guide.

Click here for the user guide

We apologize, but we do not offer refunds (cancellations).
However, refunds may be provided only in the event that a match is cancelled or postponed due to force majeure, such as severe weather, natural disasters like earthquakes, or suspension of public transportation. Information regarding the handling of such tickets will be announced on the official website as soon as details are finalized.

• Refunds will only cover the ticket price; fees other than the ticket price, such as system usage fees, accommodation costs, or cancellation fees for travel expenses, will not be refunded.

I am very sorry, but we do not have any.

I am very sorry, but we do not have any.
However, we have set prices for "high school students" and "elementary/junior high school students" for 3rd-floor reserved seats.

I am very sorry, but we do not have any.

Starting from the 2024-25 season, tickets are sold exclusively through the SV.LEAGUE official ticket sales site, "Ticket V."
These seats are for two people: the individual themselves (1 person) and an attendant (1 person). We provide two seats specifically for wheelchair users.

Click here for the user guide

We may refuse entry with items if they interfere with other customers or match operations.
Luggage storage is available at each match venue for a fee (1,000 yen), so please feel free to use it.

Depending on the match venue, we can store items at the general information desk, entrance, etc. Please speak to a staff member at the match venue.

There is no general parking at the venue. Please use public transportation to come to the venue.
When arriving by bicycle or motorcycle, please use the designated bicycle parking area.
Also, regarding parking for people with physical disabilities, please note that the number of spaces is limited, so please contact the OSAKA BLUTEON Fan Club Secretariat in advance. Applications are accepted on a first-come, first-served basis.

Basically, admission begins 1.5 hours before the start of the match.
Opening times may change, so please check our website for details before home games.
Also, Gold and Silver members have priority admission. This applies only to the member (Gold/Silver member) themselves.
However, up to two family members aged 18 or under may accompany them.
Additionally, booths, attractions, merchandise sales, and food and beverage stores outside the venue will open 3 hours before the start of the match.

Bringing the following items into the match venue is prohibited.

• Items that interfere with the comfortable viewing experience of other customers, including players, teams, and event staff
• Items that obstruct the operation or progress of the match, or items that may cause annoyance or danger to others
• Pets and other animals (excluding guide dogs, hearing dogs, etc.)

• Please note that bringing in bottles or cans is not permitted.

After confirming your payment, we will process your shipment within 7 business days, excluding weekends and holidays.
(Delivery may be delayed due to reasons such as out-of-stock items.)
Please note in advance that it may take several weeks to a month for long-term pre-orders or special items due to various circumstances.
You cannot specify a delivery time. Please contact the delivery carrier yourself.

• For customers paying at a convenience store, the shipping process will begin after payment is completed.

We cannot combine or split shipments for orders after they have been placed.

In principle, items ordered at the same time will be shipped together once all items are in stock, and items ordered separately will be shipped separately; however, we may split shipments at our discretion.
Please check your order carefully before placing it.

Target regions

Within Japan
(Please note that we do not accept international shipping.)

Shipping fees

Flat rate of 1,040 yen (tax included) nationwide

• Special shipping rates apply to Hokkaido, Okinawa, remote islands, and certain other areas.
  Hokkaido: 1,700 yen (tax included) / Okinawa: 1,370 yen (tax included)
• If a different shipping fee is specified on the product page, that fee will apply.

We do not accept international shipping. Thank you for your understanding.

We do not accept shipping to addresses other than the one registered. Thank you for your understanding.

If an item is returned to us because it could not be delivered due to long-term absence or an unknown address, we will consider the item returned, and you will be charged for shipping again for re-delivery.

Please check the status of pre-order items on your order history screen.

We do not accept changes to order details after an order has been placed due to customer convenience. Thank you for your understanding.

We do not accept changes to order details after an order has been placed due to customer convenience. Thank you for your understanding.

We will check the status of your order. Please contact us via the online shop inquiry form.

You can pay by credit card on the official online shop or at various convenience stores.

Credit card

Handling fee: 0 yen

Accepted credit card types

Visa, Mastercard, JCB

Payment method: Please enter your credit card information on the payment method entry screen.

• Your credit card statement will show the charge as "GettiiEC".

[About the security code]

The security code is a special code used to prevent unauthorized use.
Please check below for where it is located on each credit card.

• For VISA, MasterCard, and JCB, this is the 3-digit number printed on the back of your credit card
  (located just to the right of the main card number).

If you do not know or cannot read the security code, please contact the bank or credit card company listed on your card.

Convenience store payment

Handling fee: 165 yen (tax included)

Available convenience store types

7-Eleven

Please make your payment at any of the convenience stores listed above by the payment deadline.

Payment methods at 7-Eleven

You will need the "payment slip number" when paying at 7-Eleven.
Please bring your "payment slip number" and pay the amount at the 7-Eleven store register by the payment deadline.

Note: Registration will be processed in the order that payments are confirmed.
If the payment deadline has passed, please re-apply.
Please note, however, that this does not guarantee that the same product will be available for order.

Return policy and conditions

Please note in advance that we cannot accept returns or exchanges due to customer convenience.

Please be aware that for clothing items, we cannot accept returns or exchanges for any reason other than defects once the item has been used, such as for trying it on.

In addition, we cannot accept returns or exchanges in the following cases.

• Returns due to customer convenience
  (returns requested by the customer because the size does not fit, the item is different from the image, or the customer realized they ordered the wrong item after the product arrived, etc.)
• Items that have passed 7 days or more since arrival
• Items that have been used even once
• Items that have been soiled or damaged while in your possession
• If you have lost accessories such as the delivery note or tags
• Items purchased outside of this site
• Customized items (items for which you can specify specifications, colors, etc.)

Return shipping fees

Please contact us within 7 days of receiving the product and return it to the specified address with shipping charges paid by the recipient.
We will cover the shipping costs for the exchange.

Defective products

In the unlikely event that there is a defective product, we will check our stock and exchange it for a new or equivalent product.
Please contact us by email or phone within 7 days of receiving the product.
At that time, please be sure to inform us of the defective part of the product.
(Please note that we may not be able to accept returns or exchanges if the condition of the returned product differs from what was reported.)
Please be aware that after the deadline, we will not be able to accept requests for returns or exchanges, even for defective products.

Contact information